Privacy Policy

Shipping Policy

Barbara & Margaret is a U.S.-based company shipping exclusively within the United States.

Important Information

  • Order cut-off time: 10:00 PM ET (New York time, GMT -05:00)

  • Order processing time: 1–3 business days (Monday – Saturday)

  • Shipping time: 5–7 business days (Monday – Friday)

  • Total delivery time: 6–10 business days

  • Free delivery: Free shipping is available on all orders within the United States.

Orders are shipped using trusted courier partners. We currently ship within the United States only.

Shipping Process

Once your order has been placed, you will receive an order confirmation email.

Orders are processed within 1–3 business days (Monday – Saturday).

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information so you can monitor your delivery.

Estimated shipping time is approximately 5–7 business days (Monday – Friday).

Possible Delays

While we aim to deliver your order within the estimated timeframe, delays may occasionally occur due to circumstances outside our control.

If your parcel has not arrived within the estimated delivery window, please allow an additional 3 business days (Monday – Friday) for delivery.

If your order still has not arrived after this additional period, please contact us at:

support@barbaramargaret-boston.com

Our customer service team will investigate the status of your shipment and assist you accordingly.

Cancellations

If you need to cancel your order, please contact us as soon as possible at:

support@barbaramargaret-boston.com

Please note that cancellations cannot be processed once an order has been shipped.

Damaged or Incorrect Items

If your order arrives damaged, defective, or contains an incorrect item, please contact us immediately at:

support@barbaramargaret-boston.com

Please include your order number and clear photographs showing the issue.

Our team will review your request and arrange an appropriate resolution.

Contact

For any questions regarding your order or shipment, please contact us:

Barbara & Margaret
126 Charles Street
Boston, MA 02114
United States

Email: support@barbaramargaret-boston.com

Website: https://barbaramargaret-boston.com/